Last updated: 4 September 2026
Veya Fertility is a fertility clinic at 1-5 Christopher Place, Chalton Street, London NW1 1JF, licensed by the Human Fertilisation and Embryology Authority. On the HFEA and Care Quality Commission registers the clinic is listed under its legal name, Bridge Clinic.
Veya Fertility is a trading name of Bridge Clinic Limited, a company registered in England and Wales (company number 14413844) with its registered office at 1-5 Christopher Place, Chalton Street, London, England, NW1 1JF. Bridge Clinic Limited is the data controller for the information described in this notice.
We are registered with the Information Commissioner's Office (ICO) under registration reference ZB511158.
You can contact our Data Protection Officer at privacy@veyafertility.com, or by writing to the Data Protection Officer at the address above.
This notice explains what we do with personal information about people who visit this website, make an enquiry, book a consultation, or receive care from us. If you become a patient, we will give you further, more detailed information about how we handle your clinical records as part of your treatment paperwork.
Information about your health is "special category" data under the UK GDPR and receives stronger protection in law. We process it for the provision of health care under Article 9(2)(h) of the UK GDPR, supported by Schedule 1, Part 1 of the Data Protection Act 2018.
We do not use health information for marketing, and we do not send information about your health, your treatment or your appointments to advertising platforms.
We use the following providers, who process information on our behalf under written contract:
Where your treatment requires it, information is also shared with organisations that provide part of your care directly. These include the pharmacy that dispenses your medication, a donor gamete bank where donor eggs or sperm are used, the specialist courier that transports frozen gametes or embryos, and the laboratories that carry out your tests. Some of these organisations bill you directly and are responsible for your information in their own right, not as our processor.
We are also required by law to provide certain information about licensed treatment to the HFEA, which maintains a statutory register. We may share information with other clinicians involved in your care, with our regulators, and with insurers or legal advisers where we are required or permitted to do so.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
We use Google Analytics and a Meta advertising pixel. Neither loads unless you accept the relevant cookies. They receive information about your visit — which pages you viewed, and whether you clicked a booking button or completed a booking. They do not receive your name, email address, telephone number, or any information about your health, and we have disabled Meta's automatic advanced matching. If you decline cookies, neither is loaded at all.
Some of our providers are based in, or store information in, countries outside the UK. Where your information is transferred outside the UK, we rely on the safeguards permitted under UK data protection law: the UK International Data Transfer Addendum to the European Commission's Standard Contractual Clauses, or, where the provider is certified under it, the UK Extension to the EU-US Data Privacy Framework.
The safeguard that applies is recorded in our written contract with each provider. If you would like to know which safeguard applies to a particular provider, or where a particular provider stores your information, ask us at privacy@veyafertility.com and we will tell you.
You have the right to ask us to:
Where we rely on your consent, you can withdraw it at any time. To exercise any of these rights, contact privacy@veyafertility.com. We will respond within one month.
Some rights are limited. In particular, we cannot delete records that we are required by law to keep, including records we must hold under the Human Fertilisation and Embryology Act.
Please tell us first, at privacy@veyafertility.com — we would rather hear from you and put it right. You also have the right to complain to the Information Commissioner's Office at any time, at ico.org.uk or on 0303 123 1113.
This website is intended for adults and we do not knowingly collect information from children through it. Where a young person is receiving treatment, or where fertility preservation is being considered for a young person, we handle their information with the additional care that requires.
We update this notice when our practices change. The date at the top shows when it was last revised. If we make a significant change we will make that clear on this page.