Know your total

before your first injection.

Cycles are sometimes stopped, most often because your body has not responded the way we hoped, or because continuing would put you at risk of OHSS. It is disappointing, and it is also sometimes the right clinical call.

If it happens, you will get an explanation in plain English of why, a written breakdown of what you have and have not been charged for, and an honest conversation about whether trying again with a different approach makes sense.

We would rather stop a cycle than take your money for one we do not believe will work.

Yes. That is not a slogan, it is the test we would want applied to us.

Fertility add-ons are a significant part of how many clinics make money, and the evidence behind several of the popular ones is weak. The HFEA publishes an evidence rating for the add-ons it has assessed, on a five-point scale running from green down to red. Several are rated black, which means the evidence is in and the add-on made no difference to the chance of a baby. Others that clinics sell are not on the HFEA's list at all, so there is no independent verdict on them in either direction.

We will tell you which of those categories an add-on falls into, tell you whether it is relevant to your situation, and if the answer is that it would not help you, we will not charge you for it.

If you have been quoted for add-ons elsewhere, bring the quote. We will go through it with you line by line, even if you decide to have treatment there.

The honest list, in one place. Depending on your treatment, these sit outside the package price:

• Medication. Quoted separately, because the dose depends on you.
• ICSI (£1,300), where it is clinically needed.
• The anaesthetist's fee for procedures under sedation.
• Embryo freezing and storage, at £405 a year after the first year.
• Donor sperm or eggs, where you buy them from a bank.
• Legal and agency fees, and your surrogate's expenses, in a surrogacy pathway.

Every package on our prices page lists its own exclusions, and your written quote lists yours. If something is going to appear on your bill, you will have seen it before you agreed to treatment.

Yes. You can spread the cost of treatment with our payment plans, and we'll show you the full cost and the monthly options before you commit to anything.

At Veya, you will know your total before your first injection. We publish our prices, break down exactly what's included and what isn't, and offer payment plans, so there are no surprises.